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Whether you have a question about our products, services, pricing, need a consultation session, or anything else, our team is ready to answer all your questions.

Frequently asked questions

 
1How FREE domain works?
Free domain name applies to yearly plans only. The free domain name will be valid according to the year(s) of first-time signup. Upon hosting renewal, domain name is chargeable based on the current renewal price.
2Do you provide any guarantee?
Yes. We provide 100-Day Full Money-Back Guarantee (excluding non-refundable setup fee), 99.5% Server Uptime Guarantee and 99.9% Network Uptime Guarantee.
3Tell me more about the infrastructure.
We use the best hardware on the market. With your website/server hosted in a premium Data Center (in terms of service and location), we’re confident in providing guarantees such as 100-Day 100% Money-Back Guarantee, 99.9% Network Up-time Guarantee and more.
4How does web hosting work?
Once you purchase a Web hosting plan, we stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.
5What kind of web hosting do I need?
We offer Linux web hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, blog or podcast with a specific Web application. If you’re not sure what you need, you can always have a live chat with our hosting support team. We’re here to help 24/7.
6What can I use to build my website?
You can build your website in several different ways – from hand-coding with HTML to using a Weebly or other website builder program.

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